Common queries answered
Frequently asked Questions
It depends on the shipping option you selected and your location. Once your shipping label is printed you will receive an email with a tracking number. If you choose free shipping and are located in the USA you can expect it to ship USPS Ground which typically takes 5 business days. Priority and Priority Express paid shipping options are usually 3 and 2 days respectively.
We offer a 30-day money back guarantee on all purchases. When we receive your product back we issue a full refund. If the product received is damaged or missing items we reserve the right to issue a partial refund instead. We offer a 1 year warranty from date of purchase as well. If the product fails despite being used properly within 1 year of purchase we will replace any defective parts free of charge. Gross negligence or misuse of the product such as driving on for prolonged periods of time null and void your warranty.
If you already made your purchase and need to change your shipping address after the fact you must contact us immediately with your order number and order details to change the address before it leaves our fulfillment center. If it has already left we will do our best to reroute but this can not be guaranteed. Always double-check your information before completing your purchase!
When your order ships you will receive an email with a tracking number and link to track your package.
Please email us at [email protected] or give us a call at +1 844 362 5297 .
Please contact us immediately with your order number and order details to change the address before it leaves our fulfillment center. Always double-check your information before completing your purchase!
TruckClaws.com Primarily sells TruckClaws in North America however we do offer international shipping on the website. This can be expensive so we advise that you contact us first to see if there is a dealer located in your country to save on shipping costs, import taxes, and duties.
When purchasing multiple kits especially when selecting Free Shipping we will do so in the most economical way we can. TruckClaws kits can weigh anywhere from 10-15lbs each. This sometimes means sending each kit in a separate package for larger orders. In the event we do so, you will receive a tracking number and an itemized description for each package. If you wish to have all kits in one package please contact us prior to purchase so we can do our best to accommodate your shipping needs.
Still need help?
Get in touch with us
Feel free to contact us with any questions or requests Toll Free at 1-844-362-5297 or
For large quantity quotes, Fleet Managers and First Responders can call 1-844-362-5297 Ext-701.
Distributor/Dealer inquiries welcomed.
S&C GLOBAL PRODUCTS, LLC
10363 PIPER LANE
MANASSAS, VA 20110