Help / Support

FREQUENTLY ASKED QUESTIONS.

Answers on fitment, installation, materials and use  everything drivers ask most about TruckClaws™.

Answers

FAQ’s

General Questions

TruckClaws are a patented emergency traction aid designed to help vehicles stuck in mud, snow, ice, or sand. Unlike other traction aids and chains, TruckClaws attach directly to your vehicle’s tire using a durable, strong, polyester strap and heavy duty ratchet. Once installed, when your tire starts to spin, your TruckClaw will bite into the ground giving you the needed momentum to get moving again. No ropes, electronics or having to get out and reposition the aid every three feet. It’s fast, easy to use, and you don’t have to wait for someone to show up and help, strap these on your tires and get moving again!

As long as you have clearance for the strap and claw, TruckClaws will work on your vehicle. We do offer different models to suit various vehicle types and weights. TruckClaws™ II: Are made from aircraft grade aluminum and are best suited for light duty trucks, pickups, SUVs, and 4x4s. Extender bar kits are also available for twice the bite! TruckClaws™ Commercial: Heavy duty powder coated steel claws, ideal for heavy duty trucks, semis, RVs, and commercial vehicles hauling or towing heavy loads. TruckClaws™ Commercial Super Trucker Kit: Specifically built to be used on super single and dually tire setups used on large commercial rigs. These Claws are twice as long as the regular commercial with longer straps. TruckClaws™ II and TruckClaws™ Commercial are dimensionally the same size but it is recommended for heavier vehicles to use the commercial version. TruckClaws products are not limited to just 4×4 trucks, SUVs and big rigs. We have used them on quads, UTVs, rear wheel drive trucks and even farm tractors!

TruckClaws are not a replacement for snow chains where required by law, but can be deployed in addition to chains for stuck situations. Remember, TruckClaws are a low speed, get yourself out of a bad situation tool, they should never be used for prolonged travel or at higher speeds. Snow chains are nearly impossible to install by yourself if you are already stuck. You can have TruckClaws installed and be moving again before you have even untangled a set of chains.

On average, it takes about 60 seconds per tire to install TruckClaws. No special tools or mechanical skills are needed; simply wrap the strap through the wheel and ratchet mandrel, tighten the ratchet, and you’re ready to go. We tell people to install their claws at home on a nice day so they are familiar with how they work. Its never going to be ideal conditions when you HAVE to put on TruckClaws and when you are cold, wet, covered in mud and every second counts is not when you want to be familiarizing yourself with your equipment.

Yes! TruckClaws are built with military grade, high impact materials and are completely reusable. They’re made to withstand extreme weather, heavy torque, and rough terrain. After each use, simply rinse them off, dry, and store them in the included carrying bag so you’re ready for the next situation.

TruckClaws are not designed for prolonged driving. They are intended for short distance use to get you unstuck from snow, mud, sand, or ice. Once traction is regained and your vehicle is back on stable ground, you should remove the claws.

Absolutely. TruckClaws are designed to be user friendly and installed by a single person, even in challenging conditions. Whether you’re a solo traveler, fleet driver, or off roading enthusiast, you don’t need help to get back going again.

In most cases, installing TruckClaws on just one axle is sufficient to get you moving. However, for extra grip or if you’re dealing with especially deep mud or snow, you may benefit from using them on all drive tires as long as clearances allow. Our kits come with two units, which is usually enough for most recovery situations.

TruckClaws are not a replacement for snow chains where required by law, always check local regulations if you’re planning to drive through regions with traction device requirements. Remember, TruckClaws are for temporary use only to get you unstuck, not for long distance travel. To our knowledge, there are no regulations that prohibit the use of TruckClaws.

Each TruckClaws kit includes: Two traction claws Two heavy duty ratcheting straps Carrying/storage bag User & setup instructions Some models may also include extender bars or additional components depending on the version (e.g., Off Road kit). You can always check the product page for the exact contents.

TruckClaws are effective in most conditions including mud, snow, ice and sand. Every scenario is different but we are available by phone and email to help you get the most out of your TruckClaws! There are lots of tips and tricks that are featured in our blog to get the most use out of your TruckClaws. Here are a few quick tips: When dealing with fine grain dry sand, pouring water in front of the tires can help the claws grab better to get your initial forward momentum. When dealing with a steep hill in slick conditions, having multiple traction cleats on each tire will give better performance. When dealing with loose gravel, trying tossing a few small sticks or even straw in front of your tires to help the claw grab. If buried deep in mud to the point where your truck frame is on high center, try laying a log or stump adjacent to your wheel and use our extender bars to lift you out.

Yes. Trucks can still get stuck after chains have been installed. TruckClaws Commercial can be installed over your tire chains after you are stuck so that your truck can move to a location where the chains are functional again.

Yes, you just curl the strap up to thread it through the hole in the rim, then pull it through and it will work the same as the larger holes.

In most cases one kit is enough. Our kits typically include two traction claws where one on each drive tire, are installed. In severe conditions, four traction claws, two on each drive tire, are installed. Purchase as many kits as you like. We also sell a TruckClaws II Offroad kit that includes 4 traction claws and 6 ratchets and 6 straps for frequent users.

No. TruckClaws should be installed on both left and right drive tires.

No, if you’re driving on asphalt, absolutely not. TruckClaws should only be used to get your truck unstuck. After your truck is unstuck, stop and remove them immediately. In the case of getting out of a bog or sand: a differentiating factor between TruckClaws and other traction devices is not having to move traction boards in front of the tires continuously, which requires constant in and out of the vehicle. Under these conditions, TruckClaws can be left on until you are clear of the bog of sand and back onto a solid road or trail. Then the claws can be removed.

Yes. Unlike tire chains, TruckClaws can be installed after the vehicle is stuck.

When you first receive your TruckClaws you should read the install directions thoroughly and perform a dry run to make sure you have the proper wheel clearance. After that you should be able to install TruckClaws in less than 60 seconds per traction claw.

No you should always avoid installing your TruckClaws strap on or next to the valve stem as this could result in snapping it off. In some rare cases a truck might only have an opening on the rim where a tire air valve is located, in this scenario you must contact us to see if we can design a custom solution for you to protect that valve stem.

A lot of time and expense has gone into developing and manufacturing Truckclaws to work effectively in mud, sand, snow, and Ice. TruckClaws use high quality metal materials designed to be reused again and again. Many of our competitors use rubber or plastic and their solutions are often thrown away after one use. All TruckClaws products are made of solid high quality steel and aircraft grade aluminum that is laser cut for precise dimensions. They are finished by hand, assembled, and inspected for quality control in our Virginia based manufacturing plant. When used properly, Truckclaws can last a lifetime and with one avoided tow it will pay for itself. Our commercial clients that purchase our kits in large quantities know first hand the positive impact our product has on their bottom line. The cost of tows and missed delivery deadlines is significantly reduced by having a TruckClaws kit in every one of their drivers’ trucks.

Using TruckClaws II and Commercial Kits

Yes, you can use them on any vehicle as long as you have the clearance needed at the fender (2.5 inches or 6.35cm) for the traction cleat, and room to insert the strap if there is a brake caliper. Also, you need a space in your rim for the strap to be inserted, if you have small holes in your rims the strap may be curled to thread the strap through. Many clients have reported using TruckClaws II successfully on tractors, side by sides, off road ATVs, RVs, and Buses.

Yes! In fact, in some scenarios more than one set might be needed. Like climbing a very steep muddy or snowy hill, or trying to pull another vehicle out of a ditch. More sets installed mean more traction. We recommend installing multiple sets on the same drive wheels so you get more grabs per rotation.

Yes! TruckClaws users all over the world get excited when they see someone stuck because they get to use their TruckClaws and save the day! Just remember to follow all the necessary safety rules. If you find a large truck like a semi stuck in desperate need of help you can try to use TruckClaws II for light trucks to get them out if you do not have the commercial version. If you break a strap due to the extra weight contact us and we will issue a good samaritan replacement for you!

There are several ways of using TruckClaws II on a 4 wheel drive vehicle. In most cases, only one claw on each rear tire is needed; however, two claws on each rear tire can be installed to enhance traction to power your way out. Another option is to install a claw on each of the four tires. If you find yourself installing TruckClaws on a wheel that turns with your steering wheel always make sure there is plenty of clearance and that you keep your steering wheel straight or you risk reducing your clearance and damaging your vehicle at your own risk. Extender bars should NOT be installed on your front wheels as turning the steering wheel reduces clearance and the extender bars are even more prone to this risk.

Yes! In fact, in some scenarios more than one set might be needed. Like climbing a very steep muddy or snowy hill, or hauling a very large load. More sets installed mean more traction. We recommend installing multiple sets on the same drive wheels so you get more grab per rotation. Every scenario is different, but with more sets of TruckClaws you have more options at your disposal.

TruckClaws Commercial can be used on Super Singles if you purchase our TruckClaws Commercial Super Single Straps Upgrade Kit. Simply replace the strap in your Commercial kit with these longer ones.

This strap is simply a guide strap to help you thread the primary strap through your wheels. It is optional and not necessary to use unless you are having trouble guiding your strap through the wheel.

We include plastic rim savers that can be inserted into your ratchets for low profile tires that might cause you to install the ratchet right on the edge of the wheel rim. On most tires, the ratchet should be against the sidewall of your tire, not the rim. Some vehicle manufacturers use cheap plastic wheel covers or hubcaps on their wheels. In this scenario, plastic wheel covers should be removed before installing TruckClaws so no damage occurs when you tighten the ratchet strap.

You must always install TruckClaws on your drive wheels. For most commercial vehicles these are your rear drive wheels. If you find yourself installing TruckClaws on a wheel that turns with your steering wheel always make sure there is plenty of clearance and that you keep your steering wheel straight or you risk reducing your clearance and damaging your vehicle at your own risk.

Orders, Shipping and Returns

It depends on the shipping option you selected and your location. Once your shipping label is printed you will receive an email with a tracking number. If you are located in the USA you can expect it to ship USPS Ground which typically takes 5 business days. Priority and Priority Express paid shipping options are usually 3 and 2 days respectively.

You may create an account during checkout or by visiting the My Account page linked to on the main menu or here: My Account

If you already made your purchase and need to change your shipping address after the fact you must contact us immediately with your order number and order details to change the address before it leaves our fulfillment center. If it has already left we will do our best to reroute but this can not be guaranteed. Always double check your information before completing your purchase!

When your order ships you will receive an email with a tracking number and link to track your package.

We do not store your credit card information. If you select any save my credit card for future purchases options the card information will be saved on Stripe servers and protected under their security infrastructure.

We do ship globally however we recommend first looking for a TruckClaws dealer in your country. If you need assistance with this please contact us we will be happy to assist. This can save you a lot of money on shipping expenses. Purchasing from this website with shipping to an international address may incur taxes and duties in your jurisdiction when you arrive to pickup the item which we will not be liable for.

When purchasing multiple kits especially when selecting Free Shipping we will do so in the most economical way we can. TruckClaws kits can weigh anywhere from 10 to 15lbs each. This sometimes means sending each kit in a separate package for larger orders. In the event we do so, you will receive a tracking number and an itemized description for each package. If you wish to have all kits in one package please contact us prior to purchase so we can do our best to accommodate your shipping needs.

We offer a 30 day money back guarantee on all purchases. When we receive your product back we issue a full refund. If the product received is damaged or missing items we reserve the right to issue a partial refund instead. We offer a 1 year warranty from date of purchase as well. If the product fails despite being used properly within 1 year of purchase we will replace any defective parts free of charge. Gross negligence or misuse of the product such as driving on for prolonged periods of time null and void your warranty.

If you receive the wrong item please notify us immediately! We correct any issues related to your order as swiftly as possible. Please email us at orders@bqe.vux.mybluehost.me or give us a call.

All orders are checked by our Quality Assurance team prior to being sent. If your order arrives damaged it mostly occurred during transit. If this occurs please send photos to orders@bqe.vux.mybluehost.me along with your order number so we can rectify the situation.

All returns should be sent to our fulfillment center to the following address: TruckClaws 10363 Piper Lane, Manassas, Virginia 20110. Please include your RMA number or original order number to expedite your return or exchange.

Please email us at orders@bqe.vux.mybluehost.me or give us a call at +1 844 362 5297.

Please contact us immediately with your order number and order details to change the address before it leaves our fulfillment center. Always double check your information before completing your purchase!

If you made a mistake on your order please reach out to us immediately to make the proper adjustment prior to it leaving the warehouse. Email us at orders@bqe.vux.mybluehost.me or give us a call at +1 844 362 5297.

Yes. If we have an order out of stock we will indicate this on the website and change the Add to Cart button to a Preorder Button.

Choosing the Right TruckClaws Kit

TruckClaws is an emergency tire traction aid that helps stuck vehicles regain grip in mud, snow, ice, and sand.

TruckClaws attaches to the drive tires using straps and ratchets. As the tires rotate, the claws engage the ground to help the vehicle regain traction.

Yes. The range includes TruckClaws II for light trucks and SUVs, plus Commercial kits for heavier vehicles and specialist tire setups.

No. TruckClaws II and Commercial kits are temporary recovery devices. Remove them once the vehicle reaches firm ground.

Start with your vehicle type, weight, and tire setup. Choose a suitable product family, then check wheel clearance and the installation requirements before ordering.

Traction kits include the claws and fastening components used for recovery. Accessories provide replacement parts or attachments for an existing compatible kit.

Yes. Replacement straps, ratchets, and selected traction attachments are available separately. Match the parts to your specific TruckClaws model.

Yes. Contact TruckClaws with your vehicle details, tire size, and wheel photos for help choosing a suitable kit.

The Commercial range includes the standard Truck Kit, Heavy Duty Kit, Super Single Kit, and Extreme Kit. Selection depends on vehicle weight, tire configuration, and recovery conditions.

The standard Commercial and Heavy Duty kits are listed for vehicles with a gross vehicle weight rating of 30,000 pounds or more. Check the selected model’s specifications before ordering.

The Heavy Duty Kit includes reinforced straps. The Extreme Kit adds mud and sand attachments to its steel claws.

Yes. Commercial kits are intended for situations such as trucks losing traction on muddy job sites or soft ground. Select the appropriate kit for each vehicle.

TruckClaws II is the product family intended for light trucks, pickups, and SUVs. Confirm that your wheels and tires provide the required installation clearance.

The Light Truck Kit provides the core traction aid. The Extender Bar Combo Kit adds extender bars for additional reach in soft recovery conditions.

Consider the Extender Bar Combo Kit if you want the standard TruckClaws II traction aid with additional reach for deeper mud or sand.

Check your vehicle type, wheel openings, tire size, and available clearance. Review the TruckClaws II installation guide before selecting your kit.

The range features the TruckClaws II Off Road Combo Kit, which combines two sets of traction claws with extender bars.

It is designed for drivers who regularly take compatible trucks and 4x4s into off road conditions and want additional traction equipment available for recovery.

The combo provides additional claws and extender bars, giving you more equipment options when preparing for demanding terrain.

The kit is intended to help with lost traction in conditions such as mud, sand, and snow. Recovery results depend on the vehicle, ground conditions, and correct installation.

Accessories include replacement straps and ratchets, TruckClaws II extender bars, Super Single strap kits, and the Shovel Kit attachments.

Select accessories by the named product family. TruckClaws II, Commercial, and Super Single products have different component specifications.

Yes. Separate strap and ratchet kits let you replace those components while retaining compatible, serviceable claws.

Use your original kit name or SKU, plus the existing strap dimensions. Contact TruckClaws if you cannot identify the model.

TruckClaws II Kits for Pickups and SUVs

The kit is designed for light truck and pickup drivers who want portable emergency traction equipment for conditions such as muddy trails and snowy backroads.

No. Carry it in the vehicle and install it when needed for a suitable recovery situation.

Yes. The kit is designed for repeated use. Clean and inspect its components after recovery before storing it for the next trip.

Yes. Its compact format makes it suitable for keeping in a compatible pickup as part of your camping or rural driving recovery equipment.

It combines the TruckClaws II traction aid with extender bars, providing a wider traction reach for recovery in soft ground.

Extender bars are intended for recovery situations involving deep mud or sand, where additional reach beyond the main claw can help engage the ground.

If your existing kit is compatible and complete, the separately sold extender bars may provide the upgrade you need.

No. Additional reach can help, but recovery still depends on ground conditions, vehicle position, available power, and correct fitment.

The TruckClaws II Off Road Combo Kit includes four traction claws, providing two sets for off road recovery.

Yes. Extender bars are included alongside the traction claws to provide additional reach in suitable recovery conditions.

The kit is intended for compatible off road trucks and 4x4s. Check your vehicle’s wheel configuration and clearance before adding it to your overlanding equipment.

The Off Road Combo provides additional claws and extender bars, making it an option for drivers who want a more extensive TruckClaws II recovery setup.

TruckClaws Commercial Kits

The kit includes two steel claws, two ratchets, two straps, and a carry bag.

Yes. It is intended for heavy commercial vehicles, including suitable Class 7 and Class 8 trucks. Confirm vehicle weight and wheel compatibility before purchase.

No. The kit attaches to the mounted tires using its straps and ratchets, subject to the required wheel access and clearance.

Yes. TruckClaws recommends considering two kits for very large loads. Follow the installation guidance for your vehicle and recovery situation.

This version includes reinforced heavy duty straps alongside its steel claws and ratchets.

The kit contains two claws, two ratchets, two reinforced straps, and one carry bag.

This kit is listed for commercial vehicles rated at 30,000 pounds GVW or higher. Pickup and SUV owners should review the TruckClaws II range.

Yes. TruckClaws offers a separate Commercial Heavy Duty Straps and Ratchets Kit. Check compatibility with your existing equipment before ordering.

The kit is intended for commercial vehicles using wide Super Single tires. Confirm fitment against your specific tire and wheel configuration.

The product page lists commercial vehicles weighing between 30,000 and 80,000 pounds. Weight alone does not confirm compatibility; wheel fitment must also be checked.

The product uses heavy duty steel claws designed for commercial vehicle recovery.

Share your truck model, vehicle weight, tire size, and wheel photos so TruckClaws can help assess the appropriate setup.

The Extreme Kit adds dedicated mud and sand attachments to the steel traction claws for demanding recovery conditions.

It includes two steel claws, two 2 inch ratchets, two straps measuring 2 inches wide by 48 inches long, two 5 inch mud and sand attachments, four bolts, and an installation tool.

It is intended for heavy commercial vehicles facing difficult recovery conditions, including muddy job sites, deep snow, and soft ground.

Yes. The kit includes bolts and a tool for securing the supplied attachments. Follow the installation instructions for your model.

The Shovel Kit is an attachment package containing Extreme steel attachments for a compatible TruckClaws setup.

The listed contents are two 5 inch Extreme steel attachments, four bolts, and a wrench.

The listed package contains the attachments and installation hardware. Claws, straps, and ratchets are not listed as included.

Contact TruckClaws with your existing kit name or SKU before ordering to confirm attachment compatibility.

Replacement Parts and Accessories

The kit includes two heavy duty 2 inch straps and two ratchets for securing compatible commercial traction claws.

The product page lists compatibility with TruckClaws Commercial and Extreme kits.

Yes. It can provide replacement fastening components if the original straps or ratchets need replacing.

No. This is a straps and ratchets package for use with an existing compatible traction kit.

The replacement straps are listed as 48 inches long and 1.5 inches wide.

Yes. This kit provides two replacement straps with ratchets for TruckClaws II.

They are intended for the TruckClaws II product family. Match the replacement set to your existing kit before ordering.

A compatible replacement set lets you replace the fastening components separately, provided the remaining kit components are serviceable.

The kit contains two straps with ratchets for the TruckClaws Super Single Kit.

Yes. The product page states that the Super Single straps are compatible with the 2 inch ratchets supplied with TruckClaws Commercial kits.

The straps are listed for both dually and Super Single configurations. Confirm the installation requirements for your particular wheels.

No. It supplies replacement straps and ratchets. Traction claws must come from an existing compatible kit or be purchased as part of a complete kit.

The straps are listed as 48 inches long and 2 inches wide.

The kit provides two replacement straps with ratchets for the TruckClaws Commercial Kit.

The Commercial replacement straps are 2 inches wide, while the TruckClaws II replacements are listed at 1.5 inches wide. Choose the set specified for your kit.

Yes. You can carry it as a spare set of compatible fastening components for your Commercial kit.

The package includes two 10 inch extender bars for the TruckClaws II traction aid.

No. They are accessory components designed to fit into a compatible TruckClaws II traction aid.

The bars slip into the compatible traction claws. Follow the dedicated extender bar installation guide for positioning and clearance requirements.

No. TruckClaws advises against fitting extender bars to front wheels because steering reduces clearance and can cause contact with the vehicle.

About TruckClaws and Customer Experience

TruckClaws was invented by Mike Curry after his experience becoming stranded in deep snow.

The original idea came from needing a practical way to regain traction when a truck was stuck and towing help was unavailable.

Following the initial prototype, development expanded to address recovery situations involving mud, ice, and sand.

TruckClaws’ company history describes a two year development and testing process that resulted in design and utility patents.

Published testimonials describe situations including deep snow, muddy job sites, and icy driveways.

Yes. Some customers discuss recovery while hauling trailers or working on job sites, offering context for drivers carrying additional loads.

Look for details about the vehicle, terrain, load, and recovery conditions. Experiences closest to your intended use are the most relevant.

No. Individual experiences vary. The testimonials include differing outcomes, so consider fitment and recovery conditions alongside customer feedback.

Military STUD for Defense and Government

The Military STUD is a Spokeless Traction Utility Device developed for tactical vehicle traction applications.

The Military STUD is specifically engineered for Joint Light Tactical Vehicles, commonly referred to as JLTVs.

The device uses laser cut A36 USA milled steel, with welded joints and black oxide hardware.

The Military STUD is designed around standard wrench sizes matching JLTV lug nuts. Consult the technical documentation for installation procedures and operating requirements.

Dealers, Distribution and Support

Visit the TruckClaws Dealers page to view featured retailers and distribution information.

Yes. You can order through the TruckClaws online store. Check delivery options for your location before placing an order.

Yes. The Dealers page includes international distribution information, including a listed distribution partner in Japan.

Use the “Become a Dealer” link on the Dealers page to contact TruckClaws about retail or distribution opportunities.

The program supports customers whose TruckClaws equipment is damaged while helping another stranded motorist get unstuck.

Complete the request form on the Good Samaritan Replacement page, or contact TruckClaws using the phone number or email listed there.

Provide your name, email, product name, and a description of what happened while helping the stranded motorist.

The published program specifically concerns helping another stranded motorist. Contact customer support about damage arising from other circumstances.

Still Stuck?

More Help.

TruckClaws II

TruckClaws II™ Installation Guide

Commercial

TruckClaws™ Commercial Guide

Program

Good Samaritan Replacement

Unstuck. Unmatched. Unbeatable.

QUESTION NOT ANSWERED?

Our support team can help with fitment, orders and recovery advice.

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